Delivery
Where Do We Ship From?
Cosmic Nootropic is an international company with headquarters in Georgia (Europe).
We have warehouses in Kazakhstan, Georgia, and US.
We offer worldwide shipping to the following destinations: Australia, Bulgaria, Canada, Croatia, Cyprus, Finland, France, Greece, Hungary, Hong Kong, India, Israel, Japan, South Korea, Latvia, Lithuania, Malta, New Zealand, Puerto Rico, Romania, Serbia, Singapore, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, United States.
What if I did not find my country in the list above?
If you did not find your country, it means that we have little shipping experience with that destination. We can still ship your order upon your request. But please note that we will not be able to offer our Reshipment & Refund guarantees in that case.
What Happens after I Pay for my Order?
On working days your order is usually assigned a tracking number within 6-18 hours after it is marked as paid. You will also receive regular updates about the whereabouts of your parcel.
Do you Guarantee that I will Receive my Order?
Please refer to the page dedicated to Reshipment & Refund.
Can Delivery Take Longer than Expected?
It may take longer if you order specific products that require pre-ordering from our suppliers in Russia (e.g. Cytomaxes, Cytamins, Cytogens, and some others). In other cases, it is unlikely for international delivery to take more than 3-8 weeks.
Customs and Taxes
With regard to international delivery, the customs reserve the right to hold your products for inspection. The chance of an inspection is usually small unless you ordered products from Russia to the EU, Australia, UK, or Canada.
Before ordering please check that you are not from a high-risk country. We are not liable for problems arising from your country’s customs regulations. Do not ignore your country’s customs regulations.
Legal Terms
Prior to ordering please check our Terms & Conditions section. In most countries, it is legal to order non-scheduled compounds and pharmaceutical products for individual consumption or for research.
Contact Us
If you have any questions, suggestions or are not fully satisfied with the service you receive, please contact us. We will be glad to receive your feedback and assist you.
